Nemeski@lemm.ee to Technology@lemmy.worldEnglish · 2 years agoMost consumers hate the idea of AI-generated customer servicewww.techspot.comexternal-linkmessage-square206linkfedilinkarrow-up1987arrow-down112
arrow-up1975arrow-down1external-linkMost consumers hate the idea of AI-generated customer servicewww.techspot.comNemeski@lemm.ee to Technology@lemmy.worldEnglish · 2 years agomessage-square206linkfedilink
minus-squarerodneylives@lemmy.worldlinkfedilinkEnglisharrow-up4·2 years agoThey also hate the idea of phone trees. Companies don’t care unless we make them not care.
minus-squarebleistift2@sopuli.xyzlinkfedilinkEnglisharrow-up4·2 years agoThe EU has done so much regarding customer protection lately that I’m surprised they haven’t mandated a 20-minute limit in phone hotlines.
minus-squarerodneylives@lemmy.worldlinkfedilinkEnglisharrow-up2·2 years agoEven 20 minutes seems like too long, but that would still be wonderful.
They also hate the idea of phone trees. Companies don’t care unless we make them not care.
The EU has done so much regarding customer protection lately that I’m surprised they haven’t mandated a 20-minute limit in phone hotlines.
Even 20 minutes seems like too long, but that would still be wonderful.