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Joined 3 years ago
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Cake day: July 1st, 2023

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  • there is an automatic cutting device used to make crafts projects and the only way to run it is with its manufacturer’s software which only runs on windows

    I tried to get it to work on Linux and had mixed success just getting it to start, but it failed miswrably at trying to communicate over the USB connection to the device no matter what I did

    the only thing that worked was running a windows VM with VirtualBox and that got the connection to work but the experience of operating it became poor so until that device dies or the app gets Linux support (neither happening soon) at least one machine must be windows, and right now getting another PC is prohibitively expensive



  • it’s probably impossible to get downvotes to be anything other than agree/disagree buttons at this point, but I like to dream of a world where it’s for contributes-to-productive-conversation/mindless-nonsense-or-hate-speech.

    Downvotes should only be for posts like

    lol this ^

    I’ve never been able to imagine a system that could convince random users to use it like that, though.









  • I can only speak from the experience of one app at one company, but data we collected was for troubleshooting. Mainly because customers will email us stuff like “your app doesn’t work!!! Worst company ever!!” And absolutely no identifying information whatsoever. To make matters worse they’ll email with an email that they didn’t give us as a customer so how in the world are we supposed to help‽
    So we collect enough data so whoever in the company might need to help them can actually do so.
    There’s a lot of “this app is impossible to use!!!” That we find out with enough data collection is just them refusing to hit the GIANT button in the middle of the damn screen that would solve their problem. I hate users.
    I believe we answered questions in the Apple and Google stores that says that we collect information and send it to 3rd parties (because analytics platforms are technically 3rd party) but not to sell it. I don’t know if that distinction is clear on the stores though.