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I extremely hate this idea. I I already hate the automated systems that are definitely designed to make you give up just trying to talk to an actual human being. Hopefully, we can get more lawsuits around the world like the Air canada one where they are liable for any bs the ai decides to make up, along with actual laws saying the same. Hopefully, it would discourage them.
From what i read, a federal jury already decided the case months ago. This was the final hearing on what is to be done to rectify the play story monopoly, in other words a jury has already heard all the facts and the judge even more so. At what other point should the judge declare intent? If anything the judge has heard everything there is to hear and is taking a no bs stance against a company who says it would be to expensive to do these things despite designing it that way and being worth 2 trillion dollars, they know they have the money to do it and he knows it as well.